Do you have questions about:
There is! The Madison has year-round indoor climate control.
Why, yes! We have two modernly designed restrooms that accommodate 14 guests at a time. Both are ADA accessible
Please inquire for availability! Popular dates book quickly. Keep in mind, we cannot hold dates after you inquire for a date or tour the event space; only a signed contract with deposit officially holds your event date
Our rental rates vary based on the day of the week and time of the year. Inquire with our team and we’ll get back to you within 48 hours of your request with more information.
A 50% deposit of the total rental fee is due with a signed contract at the time of booking. We accept checks and all major credit cards.
We recommend it! While our venue coordinator will be on-site during your event, their job is to oversee The Madison and the services we provide with the venue. The vendor selection process, planning schedules, budgeting, day of timeline and coordination is best left to professional planners who have experience with your overall event needs
It’s in our mission to be accommodating. You are welcome to use the caterer, and other event vendors, of your choice. We just ask that all food service providers to be licensed. Some of the area’s best event vendors have gotten to know our space well. Just ask if you like some recommendations.
We have a community partnership with the Cleveland Police Department who provides on-site security.
Sure! We also offer 100 feet of white 16’ tall pipe and drape complimentary. Ask us for pipe and drape vendor recommendations for needs beyond that 100 feet.
With permission, please ask and coordinate the details with our venue coordinator so we can adhere to building ordinances and provide safe conditions for you and your guests.
We may host events the day before or after your event. We ask that you set up and tear down within the hours of your event rental timeframe. If you need to store decor items before or after your event, ask your venue coordinator how we can accommodate.
Nope. The Madison has a designated space perfect for food service staff to set up kitchen equipment and food expo lines. We also offer a specific entrance for your catering team and provide a separate bathroom for your catering staff and vendors in the vendor area for their convenience.
Please work with your venue coordinator to coordinate vendor load in times or specific portions of your event schedule that you’d like the doors to be open. Of course, opening the oversized dock doors for extended periods of time can limit our control of the climate inside The Madison. The doors must be shut at 10:00 pm due to local noise ordinances.
Smoking is only permitted in specifically designated areas outdoors for the safety and comfort of your guests and vendors.
The Madison will clean the venue and event spaces we offer before and after your event. Your or your vendors will need to remove your decor, event rentals, and personal belongings within the rental timeframes as described in your rental contract.
Most event rental companies require all linens to be placed within provided linen bags, and tables to be broken down and stacked, along with chairs, and placed for picked up at the same or similar location as delivery. Ask your rental companies for their requirements and work with those companies, your caterer and/or event planner to meet their needs to ensure you’re not charged additional fees from them (or us.)
You, or your caterer, will need to provide a certificate of insurance to cover all vendors. We require $1 million general aggregate / per occurrence including property damage. The policy should include Host Liquor Liability if you are serving alcohol. These policies typically cost under $200 and can be secured up to 24 hours before your event starts. Send the policy copy to your venue coordinator